Payment methods

We accept various credit and debit cards, as well as other methods, for example PayPal. All online payments are secured processed by 2Checkout.

2Checkout is a global payment processing solution that accepts payments from across the world in a number of different currencies. 2Checkout employs PCI Level 1 Compliance, the highest level of protection against fraud and data breaches available.

Shipping methods and costs

We offer standard WorldWide shipping via DHL and local via Fan Courier. For retailers, the shipping costs aren't free. Please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

How can I track my order?

Track & trace your order by the AWB number provided in your email. 

How long will it take for my order to arrive?

Shipping usually takes between 5-10 business days.

Do I have to pay custom duties and taxes if my order is shipped outside the EU?

Yes, the customer is responsible for all applicable custom duties and taxes for orders shipped outside the EU. This will be a separate charge invoiced by our courier.

How much are the custom duties and taxes (outside the EU) for my order?

Custom policies vary widely between countries. Please contact your local customs office for further information. To ensure quick delivery to you, any custom duties and taxes imposed by your government will be paid for on your behalf by our courier and you will be responsible for these charges. You will receive a separate invoice for any applicable custom duties and taxes.

How much does standard international shipping costs?
We offer free standard WorldWide shipping via DHL for orders bigger than 500 EURO. For orders less than 500 EURO the shipping cost is 55 euro / package, regardless of the number of products and destination.  For retailers, the shipping costs are different. Please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.